Case study
RESULT
\+42% in repeat & referral revenue for a roofing company that used to lose touch after every job.
Wilson Roofing
LOCATION
Austin Texas
INDUSTRY
Roofing
OVERVIEW
We worked with WilsonRoofing to turn one-time repair jobs into long-term customer relationships — building an automated follow-up and maintenance system that increased repeat and referral business by 42%.
CHALLENGE
Wilson Roofing had a strong reputation and no shortage of new leads — storm damage and word-of-mouth referrals kept their calendar full. But once a job was done, the relationship usually ended there. There was no system for staying in touch after installation, no reminders for annual inspections or gutter maintenance, and no consistent way to ask happy customers for reviews or referrals. As a result, most homeowners never heard from Wilson Roofing again until their next roof problem — often years later, and often with a competitor.
RESULT
+42% increase in repeat and referral revenue after launching a post-installation care sequence, seasonal maintenance reminders (pre-storm season inspections, gutter check-ins), and an automated review/referral request flow triggered right after job completion.
Click Here
"We used to lose touch with customers the moment the invoice was paid. Now we've got homeowners calling us back for maintenance and sending us referrals a year later without us lifting a finger."
Maya Thompson, Founder at Wilson Roofing
Join over 50 founders who supercharged their email marketing
See More Cases
Other case studies
Case study
RESULT
\+42% in repeat & referral revenue for a roofing company that used to lose touch after every job.
Wilson Roofing
LOCATION
Austin Texas
INDUSTRY
Roofing
Case study
RESULT
\+42% in repeat & referral revenue for a roofing company that used to lose touch after every job.
Wilson Roofing
LOCATION
Austin Texas
INDUSTRY
Roofing
Case study
WilsonRoofing
LOCATION
Austin Texas
INDUSTRY
Roofing
RESULT
\+42% in repeat & referral revenue for a roofing company that used to lose touch after every job.
Case study
WilsonRoofing
LOCATION
Austin Texas
INDUSTRY
Roofing
RESULT
\+42% in repeat & referral revenue for a roofing company that used to lose touch after every job.
OVERVIEW
OVERVIEW
We worked with WilsonRoofing to turn one-time repair jobs into long-term customer relationships — building an automated follow-up and maintenance system that increased repeat and referral business by 42%.
We worked with WilsonRoofing to turn one-time repair jobs into long-term customer relationships — building an automated follow-up and maintenance system that increased repeat and referral business by 42%.
CHALLENGE
CHALLENGE
Wilson Roofing had a strong reputation and no shortage of new leads — storm damage and word-of-mouth referrals kept their calendar full. But once a job was done, the relationship usually ended there. There was no system for staying in touch after installation, no reminders for annual inspections or gutter maintenance, and no consistent way to ask happy customers for reviews or referrals. As a result, most homeowners never heard from Wilson Roofing again until their next roof problem — often years later, and often with a competitor.
RESULT
Wilson Roofing had a strong reputation and no shortage of new leads — storm damage and word-of-mouth referrals kept their calendar full. But once a job was done, the relationship usually ended there. There was no system for staying in touch after installation, no reminders for annual inspections or gutter maintenance, and no consistent way to ask happy customers for reviews or referrals. As a result, most homeowners never heard from Wilson Roofing again until their next roof problem — often years later, and often with a competitor.
RESULT
+42% increase in repeat and referral revenue after launching a post-installation care sequence, seasonal maintenance reminders (pre-storm season inspections, gutter check-ins), and an automated review/referral request flow triggered right after job completion.
+42% increase in repeat and referral revenue after launching a post-installation care sequence, seasonal maintenance reminders (pre-storm season inspections, gutter check-ins), and an automated review/referral request flow triggered right after job completion.
+42% increase in repeat and referral revenue after launching a post-installation care sequence, seasonal maintenance reminders (pre-storm season inspections, gutter check-ins), and an automated review/referral request flow triggered right after job completion.
+42% increase in repeat and referral revenue after launching a post-installation care sequence, seasonal maintenance reminders (pre-storm season inspections, gutter check-ins), and an automated review/referral request flow triggered right after job completion.
Click Here
Click Here
"We used to lose touch with customers the moment the invoice was paid. Now we've got homeowners calling us back for maintenance and sending us referrals a year later without us lifting a finger."
Maya Thompson, Founder at Wilson Roofing
"We used to lose touch with customers the moment the invoice was paid. Now we've got homeowners calling us back for maintenance and sending us referrals a year later without us lifting a finger."
Maya Thompson, Founder at Wilson Roofing
Join over 50 founders who supercharged their email marketing
Join over 50 founders who supercharged their email marketing
See More Cases